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FAQ

Frequently Asked Questions

What sizes of protective covers are available?

We offer protective covers in various sizes to fit all our outdoor furniture. Custom sizing is also available upon request.

Are protective covers waterproof?

Yes, our protective covers are 100% waterproof and UV-resistant to provide maximum protection.

How do I clean the protective covers?

Simply wipe them with a damp cloth or use mild soap and water for light cleaning and they can also be machine washed at 40 degree tempratures and only air dry them.

How do I store protective covers when not in use?

Protective covers can be folded and stored in a cool, dry place. Some come with storage bags for added convenience.

Are the protective covers machine washable?

Yes they are!

Do you provide return or exchange options?

Yes, we offer a flexible return and exchange policy. Please refer to our return policy page for details.

What is the estimated delivery time for orders?

Delivery times vary by product and location but typically range from 3-7 business days.

Are your products covered under warranty?

Yes, most of our products come with a 1-year warranty. Please check individual product pages for details.

Do you provide installation or assembly services?

Yes, we offer assembly services for selected products. Details are provided during checkout.

Are your products eco-friendly or sustainable?

Many of our products are made with eco-friendly materials and sustainable manufacturing practices.

Do you ship internationally, and what are the shipping costs?

Yes, we ship internationally. Shipping costs depend on the destination and order size. This can be discussed once the order is placed

What materials are used in your products?

Our products are made using high-quality materials like solid wood, premium fabrics, and durable metals.